Privacy policy.

Claire Louise Health ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website clairelouisehealth.co.uk ("Website"), use our services, or interact with us in other ways.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

  1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, address, etc.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services (e.g., browsing history, search queries, interaction with pages).

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To deliver the services you request or purchase through our website.

  • To Improve Our Website: To ensure that content from our website is presented in the most effective manner for you and your device.

  • For Communication: To send you information that you have requested or that we feel may be of interest to you, such as newsletters, marketing communications, or updates.

  • To Comply with Legal Obligations: To comply with legal obligations or respond to requests from authorities.

3. Legal Basis for Processing Your Information

We process your personal data under the following legal bases:

  • Consent: When you provide consent, such as subscribing to our newsletter.

  • Contractual Necessity: To perform our contractual obligations with you, such as processing orders or providing services.

  • Legitimate Interests: Where we have a legitimate interest to process your data, such as improving our services or marketing.

  • Legal Obligation: Where processing is required to comply with a legal obligation.

4. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as hosting, data analysis, marketing, or customer service.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.

  • Legal Compliance: When required to do so by law, such as in response to a subpoena or court order.

We do not sell your personal information to third parties.

5. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal data from accidental loss, misuse, or unauthorised access. However, please note that no method of transmitting data over the internet or storing data is completely secure.

6. Your Data Protection Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data.

  • Right to Rectification: You can request that we correct any information that is inaccurate or complete information that is incomplete.

  • Right to Erasure: You can request that we delete your personal data, subject to certain conditions.

  • Right to Restriction: You can request that we restrict the processing of your personal data, subject to certain conditions.

  • Right to Object: You can object to our processing of your personal data in certain circumstances.

  • Right to Data Portability: You can request that we transfer your personal data to another organisation or to you, in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files that are placed on your device when you visit a website. You can manage or block cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

8. Data Retention

We will retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your data protection rights, please contact us using our online form or at:

Claire Louise Health,
1 Ronald Park Avenue
Westcliff on Sea,
SS0 9QS,
United Kingdom